Payment Options

Payment Options

Secure and Convenient Checkout

At Boutique by Mae, we aim to provide a smooth, secure, and convenient payment experience. We accept the following payment methods:

  • American Express (Amex)

  • Apple Pay

  • Diners Club

  • Discover

  • Google Pay

  • Mastercard

  • Shop Pay

  • Visa

All transactions are processed in USD (United States Dollars). Payment is charged at the time of purchase, and an order confirmation email is sent once your transaction has been successfully completed.

Payment Security

Your payment security is important to us. Our online store operates through Shopify, which provides secure checkout technology and encrypted connections to help protect customer information.

Payments are processed through supported payment providers using industry-standard security measures and applicable PCI-DSS requirements.

Boutique by Mae does not independently store complete credit or debit card details on its own servers.

Taxes and Fees

Applicable sales taxes are calculated at checkout based on your shipping address and relevant tax requirements.

We offer free standard shipping on all US orders, with no minimum purchase requirement.

There are no hidden fees. The total amount displayed at checkout is the final amount you will be charged.

Order Verification

To help prevent fraudulent transactions, certain orders may undergo additional verification.

If further verification is required, our customer support team may contact you using the email address provided during checkout.

This process helps protect customers against unauthorized transactions.

Billing Descriptor

Charges may appear on your bank or credit card statement as BOUTIQUE BY MAE or CAPTIVO COMMERCE LLC, depending on your payment provider and the billing descriptor configured for your transaction.

If you have questions about a charge, please contact our customer support team for assistance.

Refunds

Approved refunds are issued to the original payment method within 7 business days of return approval.

Depending on your bank or card issuer, an additional 3–5 business days may be required for the refunded amount to appear on your statement.

For more information, please refer to our Refund & Return Policy.

Need Assistance?

If you experience any payment issues or have questions about a transaction, please contact our customer support team.

Email: info@boutiquebymae.com

Phone: +1 917 914 7897

Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM ET


Company Information

Boutique by Mae

Operated by Captivo Commerce LLC

Business Address: 30 N Gould St, STE R, Sheridan, WY 82801, United States

Email: info@boutiquebymae.com

Phone: +1 917 914 7897

Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM ET


Last updated: October 23, 2026

Boutique by Mae is an online women's fashion retailer operated by Captivo Commerce LLC.

  • Free US Delivery Free delivery on all US orders

  • 30-Day Returns returns and exchanges

  • 7,500+ Happy Customers Loved by women across the UK

  • Secure Payments Your details are always encrypted and safe

  • Friendly Support Monday to Friday, 9am to 5pm